Questions? Answered.

Shoptimity is engineered from the ground up with a mobile-first philosophy, using data from 7 & 8-figure brands. Unlike generic themes, we focus on actual conversion optimization and blistering performance out-of-the-box. We use native CSS and minimal JS to ensure your store stays fast even with many features enabled.

Absolutely. Our "3-step setup" process allows anyone to transfer their content and scale their store in minutes. You don't need any coding knowledge to achieve professional, high-converting results. We provide comprehensive documentation and support to help you every step of the way.

Shoptimity is engineered with over 80+ built-in blocks and conversion features—like countdown timers, sticky add-to-cart, and product swatches—that normally require expensive monthly subscriptions. By using our native features, you can save hundreds of dollars each month and significantly improve your loading speed.

This depends on the license you purchase. Each standard license is valid for a single Shopify store. If you manage multiple brands, our 3-license bundle offers the best value. You can manage and assign your licenses through your Shoptimity dashboard.

Yes, we regularly release new features, performance improvements, and conversion-optimized blocks based on the latest e-commerce trends. All version updates are provided free of charge to license holders.

Every Shoptimity purchase comes with dedicated, round-the-clock support. Whether you need help with technical on-boarding, feature configuration, or minor styling adjustments, our expert team is here to ensure your success. You can reach us instantly via live chat, through our contact page, or via email.

You can cancel your trial at any time directly through your dashboard. Simply navigate to the Licenses page, locate the license you wish to cancel, and click the Cancel Trial button. Access to Shoptimity's premium features will be revoked immediately upon cancellation to prevent further charges.

If you cancel your membership or your trial expires without a successful payment, your domain's license will be revoked. While your Shopify store will remain functional, all Shoptimity-specific features, templates, and performance optimizations will be deactivated until a valid license is restored.

Yes, Shoptimity is fully compatible with Online Store 2.0 (OS 2.0), utilizing sections everywhere, app blocks, and all the latest Shopify features to give you maximum flexibility.

No. Unlike traditional themes that load everything at once, Shoptimity uses a modular architecture. Only the code required for the sections you use is prioritized, and we use advanced techniques like passive event listeners and optimized image loading to keep your performance scores high.