Privacy Policy | Shoptimity

1. Introduction

Shoptimity ("we," "our," or "us") operates the Shoptimity platform, a software-as-a-service application for Shopify theme license management. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly to us, including:

Account Information: Name and email address when you create an account or make a purchase.
Payment Information: Payment details are processed securely through Stripe. We do not store your credit card numbers on our servers.
Domain Information: Shopify store domain names that you associate with your licenses.
Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
Communication Data: Messages and inquiries you send through our contact form or email.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services.
Process transactions and send related notifications.
Manage license activations and domain verifications.
Respond to your comments, questions, and support requests.
Send you technical notices, updates, security alerts, and administrative messages.
Detect, investigate, and prevent fraudulent transactions and unauthorized access.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery, and hosting.
Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Shoptimity, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict processing of your data.
Request data portability.
Withdraw consent at any time.

To exercise any of these rights, please contact us at the email address provided in the Contact section.

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. By using our platform, you consent to the use of essential cookies necessary for the operation of our services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our live chat, contact page or email us at support@shoptimity.com.