Review App Privacy Policy

1. Introduction

Welcome to the Shoptimity Review App Privacy Policy. This document outlines how we collect, use, and safeguard your information when you use our review management and display services. Our goal is to provide a seamless experience while maintaining the highest standards of data protection for both merchants and their customers.

2. Information We Collect

To provide the Review App services effectively, we collect the following types of information:

Merchant Data

Store name, domain, email address, and API keys required for Shopify integration.

Reviewer Content

Customer names, email addresses, star ratings, review text, and uploaded images or videos.

Technical Logs

IP addresses, browser types, and device information to monitor app performance and security.

Usage Metrics

How you interact with the dashboard, configuration settings, and display customizations.

3. How We Use Information

We use the collected data exclusively to power the Review App features, including:

Displaying reviews on your store
Sending automatic review requests
Analyzing review sentiment
Preventing spam and fraud
Improving app performance
Providing customer support

4. Data Security

Your data security is our top priority. We implement industry-leading measures, including end-to-end encryption for review content, secure database hosting, and regular security audits. Access to merchant data is strictly restricted to authorized personnel who need the information to perform specific tasks.

Have questions?

Our privacy team is here to help you understand how we protect your data.

Contact Privacy Team